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Terms & Conditions

The fine print on every move we book

The following covers any quote, booking, or completed move Rockford Family Movers handles as a licensed Illinois carrier, operating under an Illinois Commerce Commission household-goods mover license together with US DOT and MC authority.

How booking and pricing work

  • A local move gets a flat rate you sign on paper before we start loading
  • An out-of-state move gets a binding estimate written under our interstate authority
  • If your plans shift, tell us as early as you can — that matters most in the winter freeze and the summer rush
  • Your coverage choice, released-value or full-value, gets spelled out and picked when you book
Local quotes Flat rate, signed before load
Long-distance Binding estimate
Coverage $0.60/lb standard, full-value optional

Have something specific about your booking? Get the office on the phone before your move date and we’ll take care of it.